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The Line Between Automation and Authenticity in AI CRM (And Why Most Software Gets It Wrong)

The Line Between Automation and Authenticity in AI CRM (And Why Most Software Gets It Wrong)

by Michael Fraser | Mar 26, 2026 | Blog, Business Relationships, LeadMachine Features

AI CRM and Authentic Relationships Someone posted a question on LinkedIn this week that deserves a real answer. They asked where we should draw the line between automation and authenticity in AI CRM. They pointed out that agentic AI can now write emails, decide who to...

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